How it works
Cosmo is a Shopify app with two modules. Customer Account replaces the default account page with a branded self-service portal, and Loyalty & Rewards adds a points or cashback program with VIP tiers and rewards. You install it from the Shopify App Store, set the portal up in 4 guided steps inside Shopify admin — about 5–10 minutes, with no theme code and no developer — and run both modules from that same admin.
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The short version
Install it
from the Shopify App Store, into the admin you already work in.
4 guided steps
in Shopify admin. No theme code, no developer.
Customers self-serve
in a branded account page, and earn rewards on Premium and Elite.
The mechanism
Cosmo is a Shopify app, not a separate site alongside your store. Customer Account replaces the account page Shopify already gives you, Loyalty & Rewards adds a rewards program to your storefront, and both read the data Shopify already holds — from one install, one admin and one Shopify bill.
Shopify's own customer account shows a list of past orders and a saved address. Customer Account replaces that page with a branded self-service portal inside your theme, where shoppers track, cancel and reorder orders, keep a saved cart and see their store credit.
Included in every plan
Customers earn points, or store credit if you run cashback, for orders and nine other actions, and spend them on discounts, free shipping, store credit or gift cards. They see it in a floating rewards launcher, on product and cart pages and on the thank-you page.
Included in Premium and Elite
Store credit balances and cashback live in Shopify's native store credit, so the balance a shopper sees is the balance that applies at checkout. Custom profile fields are stored as Shopify customer metafields, which keeps that data queryable from Shopify itself.
Cosmo reads data from 9 third-party Shopify apps — tracking, wishlist, reviews and subscriptions — and shows it inside the same account page, so the shopper is not redirected to another site and does not sign in a second time.
No. Cosmo installs from the Shopify App Store and the account portal is set up through a 4-step guided flow inside Shopify admin: choose which account features to switch on, match the portal to your storefront's branding, and publish the customer account page — about 5–10 minutes. Loyalty & Rewards is configured from the same admin, and its product-page widget is added as a block in the theme editor. No theme files are edited and nothing is pasted into your code, so neither needs a developer or an agency.
The steps are guided, not automatic:
Most of those 5–10 minutes go on two decisions no app can make for you — which account features you want switched on, and how closely the portal should match your storefront's branding. A loyalty program adds a few more: what customers earn, and what your rewards cost. None of them needs code. All of them need you.
Setup
Cosmo is set up through a four-step guided flow in Shopify admin — no theme code to edit and no developer required. The whole flow takes about 5–10 minutes.
Loyalty & Rewards
Three things happen in a loop. Customers earn points, or store credit if you run cashback, for orders and actions. What they earn moves them up VIP tiers that multiply it. They spend points on rewards you set the price of. Included in Premium and Elite, from $11.99 a month.
Customers earn on every order (a fixed amount, a percentage of the order, or an amount per dollar spent), with optional bonuses for a first order and for products or collections you pick. They also earn for creating an account, completing their profile, adding a birthday, joining your newsletter, referring a friend and following you on Instagram, Facebook, TikTok, X or YouTube.
Order points land when the order is fulfilled, on the subtotal after discounts, and are reversed on a cancellation or refund
Create up to 10 VIP tiers that customers reach through what they earn over time. Each tier can multiply the points earned on orders and pay a one-time bonus on arrival, and a member's tier never drops.
Members see their tier and progress in the launcher
Customers spend points on a fixed-amount discount code, a percentage-off code, free shipping, store credit or a Shopify gift card. You set what each reward costs and the minimum to redeem.
Rewards expire after 90 days; Elite sets custom expiry and points expiry after inactivity
Once it is live
In three places. Customer Account lives in the account page, Loyalty & Rewards meets customers across your storefront, and everything you manage sits in Shopify admin.
In the account page
A signed-in shopper handles all of this inside the branded account page, so none of it starts as a message to you.
Customer Account · every plan
On your storefront
Loyalty & Rewards is not confined to the account page. It shows customers what they have and what they will earn where they are already shopping.
Loyalty & Rewards · Premium and Elite
In Shopify admin
Everything you manage sits in Shopify admin, next to the setup flow and the billing. There is no separate dashboard to sign in to and no second account to create.
Both modules
Which of these your store gets depends on the plan you are on — the comparison table lists what each tier includes.
Setup FAQ
The other questions merchants ask — features, billing, data and support — are answered in full on the FAQ page. Anything not covered there, email info@cosmoinfotech.com and it reaches the developer directly.
Install Cosmo from the Shopify App Store and follow the 4 guided steps — about 5–10 minutes, no theme code and no developer. Every store gets one 7-day free trial, on any plan.
Start your 7-day free trial - Free to install, Cancel anytime.
