✦ Now Live on Shopify App Store

The Customer Portal
Shopify Merchants
Actually Love

Give your customers a branded portal — order tracking, store credit, saved carts, custom profile fields, and more. Set up in minutes, not days.

Free plan available
No coding needed
Built for all Shopify plans
Shopify App Store Listed
7-Day Free Trial —
Setup in < 10 minutes
Live chat support included
Features

Everything your customers need,
in one place

A complete self-service portal that reduces support tickets and keeps customers coming back.

📦

Order Tracking

Customers can view all orders, track shipments in real-time, and get delivery updates — all inside your branded portal.

💰

Store Credit Management

Issue store credits, manage balances, and let customers redeem them at checkout. Full transparency for merchants and customers.

🛒

Saved Cart / Wishlist

Let customers save items they love and come back to purchase later. Boost repeat purchases and average order value.

🏷️

Custom Profile Fields

Collect custom data from customers — GST number, PAN, birthdate, preferences — stored as Shopify metafields.

📊

Analytics Dashboard

Get clear insights into your portal usage — active customers, store credit issued, orders tracked, and more.

💬

Built-in Live Chat Support

We've integrated live chat support directly in the app. Get help from a real person — not a bot — when you need it.

Setup

Live in minutes,
not days

No developers needed. No complicated configuration. Just install and go.

1

Install the App

Click Install on the Shopify App Store. Approves in seconds with your existing Shopify account.

2

Complete Onboarding

Our 4-step guided setup configures your portal — branding, features, and settings — in under 10 minutes.

3

Go Live

Your customers instantly get a branded self-service portal. Watch support tickets drop and loyalty grow.

Pricing

Simple, transparent
pricing

Start free. Upgrade only when you grow. No hidden fees, no surprise bills.

Free
$0
Free to install
Up to 50 orders / month
Customer account page
Order history
Custom profile fields
Reorder (Buy it again)
Order cancellation
Analytics
$0.05 per additional fulfilled order
Get Started Free
Starter
$4.99
per month
Up to 200 orders / month
Customer account page
Order history
Custom profile fields
Reorder (Buy it again)
Order cancellation
Analytics
$0.05 per additional fulfilled order
7-day free trial
Start 7-day Trial
Pro
$49.99
per month
Up to 2,000 orders / month
Everything in the Growth plan
Dedicated account manager
Priority support
Custom integrations
Early access to new features
7-day free trial
Start 7-day Trial
FAQ

Common questions

Everything you need to know before getting started.

Yes! Our Free plan is free to install and gives you access to the core customer account portal for up to 50 orders/month. You can upgrade anytime as your store grows.

Not at all. Our 4-step guided onboarding takes less than 10 minutes and requires zero coding knowledge. If you run into any issues, our live chat support is right there to help.

Yes. The customer portal is fully branded to your store — your logo, your colors, your domain. Customers will never feel like they've left your store.

Cosmo Customer Account works with all Shopify plans — Basic, Shopify, Advanced, and Plus. It integrates with Shopify's customer account system directly.

Absolutely. There are no long-term contracts. You can cancel your subscription anytime directly from your Shopify admin — no questions asked.

Every plan includes a monthly order allowance — 50 on Free, 200 on Starter, 500 on Growth, and 2,000 on Pro. If your store goes beyond your plan's allowance in a billing period, additional fulfilled orders are billed at just $0.05 each. You'll always see this clearly on your Shopify invoice.

Get Started

Ready to give your customers
a better experience?

Join Shopify merchants already using Cosmo Customer Account.
Start your 7-day free trial — required.

Install Free on Shopify → Contact Support

Free plan available · required · Setup in < 10 minutes